Privacy Policy

Last updated: March 2026

1. Who we are

Redwood Digital (“we”, “us”, “our”) is an AI automation agency operating globally. Our website is www.redwooddigital.ai. You can contact us at rob@redwooddigital.ai.

2. What data we collect

When you submit an enquiry via a form on this website, we collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your company name (if provided)
  • The content of your message
  • The service you enquired about

We also collect standard web analytics data (pages visited, referrer, approximate location, device type) via Plausible Analytics — a privacy-preserving tool that does not use cookies and does not track individuals.

3. How we use your data

We use the information you submit to:

  • Respond to your enquiry
  • Discuss and provide the services you have requested
  • Send follow-up information relevant to your enquiry

We will not add you to a marketing list without your explicit consent, and we will not sell or share your personal data with third parties for their own marketing purposes.

4. Legal basis for processing

We process your personal data on the basis of legitimate interests — specifically, to respond to business enquiries you have chosen to submit to us. Where required, we will seek your explicit consent before any further communication.

5. How we store and protect your data

Contact form submissions are transmitted securely and stored within our internal systems. We use industry-standard measures to protect your data from unauthorised access, loss, or disclosure. We retain enquiry data for up to 2 years unless you request earlier deletion.

6. Third-party services

We use the following third-party services to operate this website:

  • Resend — transactional email delivery
  • Plausible Analytics — cookieless, privacy-preserving web analytics
  • Vercel — website hosting

Each service has its own privacy policy and processes data only to the extent necessary to provide its function.

7. Cookies

This website does not use tracking or advertising cookies. Plausible Analytics is fully cookieless and does not fingerprint or track individual users. No cookie consent banner is required.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, email us at rob@redwooddigital.ai. We will respond within 30 days.

9. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.