Your business keeps working after you close the door.
An AI agent that handles calls, messages, emails, and web enquiries when your team is offline — qualifying prospects and notifying you instantly.
Most enquiries don't arrive during business hours.
A significant share of inbound interest arrives in the evenings, at weekends, and during public holidays — precisely when your team isn't available. Without a system to handle these moments, prospects either wait and cool off, or move on to a competitor who responds faster.
- Enquiries going unanswered until the next morning
- Prospects going cold or choosing a faster-responding competitor
- No visibility of what came in overnight until the team checks in
- Time lost each morning triaging and prioritising overnight enquiries manually
An AI agent that covers every channel while you're closed.
The Out-of-Hours AI Agent monitors your inbound channels — phone, email, web forms, and messages — from the moment your team logs off to the moment they return. When an enquiry arrives, it responds immediately, gathers the relevant details, qualifies the prospect, and sets the right expectation about follow-up. Your team starts every day with a clear, prioritised queue instead of an empty inbox they have to chase.
How it works.
Connect your inbound channels
We integrate with your phone system, email, web forms, and messaging channels so nothing is missed when your team is offline.
AI responds and qualifies
When an enquiry arrives outside business hours, the agent responds immediately, asks the right questions, and gathers the information your team needs.
Prospects are kept warm
The agent lets each prospect know they've been heard and that someone will follow up first thing the next working day — or sooner if urgent.
Your team is notified instantly
A summary of each interaction is pushed to your preferred channel — Slack, email, SMS, or wherever your team works — so they can hit the ground running.
What organisations typically experience.
When after-hours enquiries are handled consistently, fewer leads go cold and teams start each day focused rather than reactive.
- No missed leads — every after-hours enquiry is handled immediately
- Qualified queue waiting for your team each morning
- Prospects feel heard, not ignored — reducing drop-off overnight
- Instant notifications to your team via Slack, email, or SMS
- Consistent, on-brand responses regardless of time or volume
- Full conversation logs for every interaction
Live within two weeks.
Week 1 — Connect channels & set hours
We integrate with your inbound channels, define your out-of-hours window, and configure how the agent introduces itself.
Week 2 — Test and calibrate
The agent goes live in a monitored mode. We review interactions and refine responses, tone, and qualification questions.
Ongoing — Fully automated coverage
The system runs every evening and weekend, handling enquiries and delivering a prioritised queue to your team each morning.
Beyond Out-of-Hours.
After-hours coverage is often where organisations start, but it's one part of a broader set of automations that keep your pipeline moving. When relevant, we can help you automate additional areas of communication and operations.
- Database reactivation for dormant contacts
- Speed-to-lead response handling during business hours
- Automated review and feedback gathering
- Lead generation and outreach automations
- Integrations between your existing tools
- Appointment or call coordination workflows
What happens next.
Fill out the form below and we'll reach out to understand your current inbound channels, your hours of operation, and how your team handles overnight enquiries today.
Ready to get started?
Fill out the form below and we'll be in touch to discuss how the Out-of-Hours AI Agent can work for your business.